Shipping policy
Delivery policies
SHIPPING is currently taking anywhere from 1-4 weeks within CANADA ( British Columbia & Novia Scotia residents are advised NOT to chose this option by CANADA POST, It will be entirely at your own risk if you go forward with it )(BC and Nova Scotia can take up to 7 weeks to arrive)
Packages will NOT be sent until the payment has been received.
Suspended until further notice ** UNTRACKED FREE shipping is back. If you chose this option you will receive untracked shipping. You will only receive a notification once an item is shipped stamp mail. NO TRACKING INFO IS GENERATED OR PROVIDED. Once the item is shipped we will not be able to provide any status updates or time updates we do not suggest this for time sensitive purchases. We are not responsible for any lost or stolen packages using this service.
Once the package is shipped we are no longer responsible for delivery (but we will try our best to help resolve any issues. so please send us a message if you have any concerns.)
IF YOU ENTHER THE WRONG ADDRESS!! WE are not responsible for sending a new package
IF your package says delivered but you do not see it. CHECK the address you’ve entered. If it’s correct you can open a dispute with CANADA POST. We unfortunately cannot do anything once Canada post scans a package as ”delivered”.
THE ONLY TIME WE CAN HELP if a package does not get delivered is AFTER the client opens a case with CANADA POST and can provide us with proof of case , SERVICE TICKET #
PLEASE ALLOW LOTS OF TIME FOR DELIVERY OR CONTACT US (secondaura@gmail.com to PURCHASE A RUSH FEE / NEXT DAY SHIPPING FOR FAST TRACKED ORDERS
For all FREE SHIPPING on orders over X amount of $ , we use expedited Canada Post 3-10 day services.